MediaWorks EXP User Manual

• 1. Using MediaWorks EXP
  • 1.1. Accessing MediaWorks EXP
  • 1.2. Logging Into MediaWorks EXP Using Authentication Providers
• 2. Locating and Organizing Recordings
  • 2.1. Browsing for Recordings
  • 2.2. Searching for Recordings
  • 2.3. Using Additional Filters
  • 2.4. Saved Search Filters
  • 2.5. Expanded Search Filter View
  • 2.6. Tab Search
• 3. Viewing and Playing Recordings
  • 3.1. Viewing Recordings
  • 3.2. The Record View
  • 3.3. Record View Menu Options
  • 3.4. The Timeline View
  • 3.5. Set Default Timeline Zoom Levels
  • 3.6. Playing Audio Recordings
  • 3.7. Playing Screen Recordings
  • 3.8. The Playback Console
  • 3.9. Playback Modes
  • 3.10. Playback Audit
  • 3.11. Speech Factor AI Transcriptions
• 4. Creating an Incident
  • 4.1. Adding and Removing Recordings from an Incident
  • 4.2. Saving an Incident
  • 4.3. Download an Incident Locally
  • 4.4. Incident Renaming
  • 4.5. Incident Properties
  • 4.6. Redacting Recordings in an Incident
  • 4.7. Enhanced Video Redactions
  • 4.8. Incident Clip Management
  • 4.9. Pinning Media to an Incident
  • 4.10. Exporting an Incident
  • 4.11. Deleting an Incident
• 5. Updating Recordings
  • 5.1. Call Properties
  • 5.2. Editing Call Notes in the Call Grid
  • 5.3. Annotating Calls
• 6. Exporting Recording Data from an Incident
  • 6.1. The Export Dialog Box
  • 6.2. Eventide AutoUnpacker
  • 6.3. Export Presets and Defaults
  • 6.4. Email Export
  • 6.5. Export Single Recording
  • 6.6. Screen Capture Export
• 7. Monitoring a Recorder
  • 7.1. Channels Tab
  • 7.2. Instant Recall Tab
• 8. Resource Search Groups
  • 8.1. Creating Resources Groups for Search
  • 8.2. Adding Resources to Resource Groups
  • 8.3. Deleting a Resource from a Resource Group
  • 8.4. Using Resource Groups
• 9. Archives
• 10. User Content Uploads
  • 10.1. Uploading Content
• 11. More about MediaWorks EXP
  • 11.1. Columns
  • 11.2. Calltype
  • 11.3. The Menu Bar
  • 11.4. Translations
• 12. Additional Optional Features
  • 12.1. Incident Clip Management
  • 12.2. User Content Uploads
  • 12.3. Terms of Service Splash Screen
  • 12.4. Media Access Blocking
  • 12.5. Air Traffic Control / Air Traffic Management Mode
  • 12.6. Interleaved Mode
• 13. MediaWorks EXP URL arguments
  • 13.1. URL Arguments
• 14. Reporting Problems