1. Introduction

Agent Recording Control (ARC) by Eventide Communications™ is a desktop tool that uses customizable recording rules to record, block, suppress, or delete incoming recordings based on operational or compliance needs.

This manual provides details on how to install and configure ARC.

Use of ARC software may be subject to purchase of add-on licenses per NexLog® DX-Series recorders. Please contact loggers@eventidecommunications.com to discuss your requirements.