13. Additional Optional Features

MediaWorks DX™ has optional features that are off by default.

They are enabled via the Recorder settings on the front panel or via Configuration Manager, on the Users and Security: System Security page.

The features:

  • Incident Clip Management

  • Terms of Service Splash Screen

  • Media Access Blocking

  • Air Traffic Control / Air Traffic Management Mode

13.1. Terms of Service Splash Screen

A custom Terms of Service splash screen can be show at login time for all users by checking the Enable Terms of Service splash screen in MedaWorks Plus clients (edit contents in System->Configuration->Terms of Service) box on this page. To configure the text for this, navigate to System Settings: Configuration Files and edit the file named Terms of Service.

Example Terms of Service

Fig. 13.1 Example Terms of Service

13.2. Media Access Blocking

If a call or screen containing sensitive information is recorded, a site may want to limit who can listen to or view it. Block Media Access is an optional feature that allows supervisors to restrict the playback of individual recorded media to certain users only. The call record and it’s metadata (notes, time, duration, etc) will still be visible for all users, but only specified users will be able to play it.

When enabled, any user the Client Software: Block_Access_To_Recordings Permissions can right-click a call record or group of call records and select Block Media Access. This will pop up the window shown below:

Block Media Access Pop Up Window

Fig. 13.2 Block Media Access Pop Up Window

In this dialog box you can block access to this media by checking the box next to Block Media Access. The Exceptions area grants permission to listen to this call to the checked users and user groups. When blocking access, the logged in user is automatically checked for access.

The status bar at the top can show a variety of messages, based on the state of the call(s) selected when opening the window. If all calls have the same state, it will say Access is not blocked or “Access blocked by (user name) at (date & time); if all of the records are blocked but the times or exceptions are different it will say Records are blocked in this dataset with varying exceptions and/or dates:

Example Block Media Access Status Messages

Fig. 13.3 Example Block Media Access Status Messages

If multiple call records with different states are selected and Block Media Access is opened, settings that differ across the calls will be shown with a – in the check box. If left unchanged, these settings will not be changed when OK is clicked. To apply that setting to all calls, click once to check the box. To remove the setting from all selected calls, click twice to empty the box.

13.3. Air Traffic Control / Air Traffic Management Mode

Air Traffic Control / Air Traffic Management mode swaps out Incidents for Impounds & Quarantines. These are covered in depth below in Appendix D: Air Traffic Control Mode.

13.4. Incident Clip Management

Incident Clip Management is covered above in Incident Clip Management.