6. Exporting Recording Data from an Incident

MediaWorks DX can export recording data from a recorder in a number of different formats. Although you can export from the Search and Browse tabs, the preferred way to export data is to first create an incident containing the recordings you wish to export. Refer to Section 4: Creating an Incident for additional information. Once an incident has been created, select Export… from the Tools menu. The Export Media dialog box will appear Fig. 6.1. You can also right-click on the selected recordings in the Record view and choose Export… from the menu.

6.1. The Export Dialog Box

To export recordings:

1. First: in the Export Media dialog box, Select media, will be highlighted. Select All media in your record list? to export the media for all the recordings in the incident, or select Only selected media in your record list? to export only selected recordings in the incident.

2. By default, a text file listing the calls and metadata will be included in the resulting zip file; this can be exported as a PDF as well. The PDF option allows you to configure which Metadata Columns to include in the PDF, as this may need to be adjusted to fit the data onto a single page.

3. You can also choose to Include Attachments, for incidents that include attached files. Make your choice and then click the Next > button.

Fig. 6.1 Export Media Dialog Box Step 1

4. Second: Select File Divisions, will be highlighted. You may select One file per record (sequential), one file for the entire record list (sequential), which exports all the calls back to back in order in one file, One file for the entire record list (mixed), which means it is presented in real time with overlapping calls audibly overlapping, or One file per resource (mixed), which exports a single mixed file for each resource involved in this export.

   The two Mixed exports have additional options that do not apply to the sequential mode: Skip Inactive Periods and Apply Boundaries. Skip inactive periods will skip any part of the export that would have been silent, useful when exports have long periods between calls. Apply Boundaries allows you to crop the export to a shorter duration than the data set chosen in the first step.

   Make your choice and then click the Next > button.

Fig. 6.2 Export Media Dialog Box Step 2

6. Select Export Options, will be highlighted. Here you can select Time Markers (and then choose the desired time marker modes), choose to use the timeline playback settings, and set the file type to save as. In the File output encoding box, select the type of data compression scheme you want to use. If you have purchased and entered an add-on license for MP3 encoding, MP3 will be an available choice in this menu.

   The Use timeline playback settings and apply redaction areas option is on by default and will cause exports to sound the same as they do when played back in the same mode as the export, including volume adjustments, AGC, panning and redaction areas. The Export Audio Annotations option will include any audio annotations present on the calls being exported.

New in version 2024.1.

Media can be exported to an MP3 audio format for smaller file size.

Select “MP3” from the File output encoding options.

Fig. 6.3 Export Media Dialog Box Step 3

To set MP3 format as the default export option or to create custom presets, refer to Export Presets and Defaults

Note

Due to licensing constraints, mp3 exporting is not available when using the Pack and Go feature.

After selecting the audio options, click the Next > button.

1. Fourth: Select destination, will be highlighted. Enter a file name for the export, and select Export to File, Export to Data CD/DVD/Blu-Ray or Email Export. Export to File will create a zip file containing the exported calls for use on your computer. Export to Data CD/DVD/Blu-Ray will create an ISO that can be burned with standard cd burning software to the appropriate media for the size of the export; the export dialog will show you whether the estimated size of the export will fit on each of the kinds of media. Email Export will create a EML file that will automatically open in your computer’s configured default email client.

   Note: You can configure your default email client in the system preferences of the operating system you are using, for example in Windows 10, it can be found in Control Panel: Default Programs.

Fig. 6.4 Export Media Dialog Box Step 4

8. Optional: The export destination can also be Eventide

AutoUnpacker. See below for details.

9. Optional: Export Presets and Defaults can be configured from

here. See below for details.

10. Finally, click on the Export button to export the recording

data; it will be downloaded to your browser’s default download location on your PC. If you selected Export to File, it will download as a zip folder containing the audio file or files you requested.

If you selected Export to Data CD/DVD/Blu-Ray, the file downloaded will be an ISO file that you can use Windows Disc Image Burner to burn to cd or DVD. If you have a Blu-Ray drive please use the image burning software that it came with.

6.2. Eventide AutoUnpacker

Exported media can be automatically downloaded and decompressed to your defined default location by using Eventide AutoUnpacker. To use this option, it must be installed and enabled first from the Tools menu under Eventide AutoUnpacker.

Fig. 6.5 Tools → Eventide AutoUnpacker

Once AutoUnpacker is enabled and installed, you can select one of the two options for exporting.

Use Default Location

Uses the default export location that was defined in the installed application. Exporting this format will download a file with a “.eaud” extension. If your browser is set to open this file automatically after downloading, then your exported media directory will automatically open when finished.

Choose Export Location

If your media needs to be exported to a location different from your default, then select this option. Exporting in this format will download a file with a “.eau” extension. This file type will open the AutoUnpacker utility so that you can browse to your desired export location.

Fig. 6.6 Eventide AutoUnpacker Utility

6.3. Export Presets and Defaults

Regularly used Export settings can be saved, both as a default setting that will load every time the Export dialog is opened, and as individual Export Presets that can be selected from the “Export Using Preset” menu option. Defaults and presets are saved at the last panel of the Export dialog.

Fig. 6.7 Saving Export Default and Presets

Clicking the Export Presets… button will prompt you to save the current settings as either a default export configuration or as a named preset. Once an Export Preset has been saved, the Tools menu and the right-click context menu will have a new Export Using Preset option that allows you to choose a preset to load.

Fig. 6.8 Export Using Preset Menu Option

Selecting an Export Preset will open the Export dialog to the final page, where you enter the export name and choose the file type (zip, ISO, eml.) You are however free to use the back button to make any adjustments to the settings that you wish for this export.

You can overwrite an existing preset by saving a newly created one with the same name. You will be prompted to be sure, and if you click yes, it will overwrite the previous preset. To delete a preset, select that preset from Export Using Preset and then click Export Presets; instead of a field to save a new preset, you will see the option to delete this preset.

Fig. 6.9 Deleting an Export Preset

6.4. Email Export

You can choose to export to an .eml file that you can open with your email client of choice. It will create an email with the export’s contents attached. Note that your email provider usually has a limit set on the size of email attachments, so this option is most useful for small exports.

6.5. Export Single Recording

Available from the Tools menu and the right-click context menu, Export Single Recording exports the currently selected call, with current playback and timeline settings, including volume adjustments, AGC, panning and redaction areas. This is a quick way to export a single call at a time without any additional steps or menu-diving.

6.6. Screen Capture Export

Screen capture recordings can be exported much like audio recordings, but there are some caveats. Recordings from multiple screen resources cannot be mixed together. Screens from the same channel can be merged into a single mixed mode export. Audio calls can be mixed with screen recordings from a single screen resource. If part of the export overlaps such that there is audio with no video, the video will be black during that time.

There are four encoding types for screen export. The first two, MPEG, High and Medium, are much higher quality in a much smaller file size, but require VLC or Chrome or other third party software for playback. The second two, AVI Low and Medium Compression, will work on a stock Windows XP system, but the quality is lower and the file size is very large. These options are included to allow for maximum compatibility.