1. About This Document

This configuration, support, and maintenance guide is intended for Eventide Communications™ reseller (a.k.a. CIAI Service Provider) technicians and provides step-by-step instructions to configure, deploy and support Critical Insights AI (a.k.a. CIAI) and its applications and services from Eventide Communications for NexLog™ DX-Series recorders.

For this deployment, Eventide Communications and the reseller each have differentiated sets of configuration tasks to perform. Eventide Communications (EC) is responsible for the initial set of pre-deployment tasks, comprising hosting and account services. These tasks will be completed before the reseller technician begins deployment tasks.

Where appropriate, this document will reference related supporting documentation, including the NexLog DX-Series DX User Manual.