5. Glossary¶
Acronym/Term
Description
CI AI
Critical Insights AI is a software product from Eventide Communications™, consisting of a suite of AI-based applications or tools called “Assistants” to help agencies achieve numerous important objectives. Critical Insights AI Assistants can help agencies increase productivity.
Saas
Software as a service is a form of cloud computing in which the provider offers the use of application software to a client, while managing all the physical and software resources used by the application. Its distinguishing feature is that it separates “the possession and ownership of software from its use”. SaaS is usually accessed via a web application. Unlike most self-hosted software products, only one version of the software exists and only one operating system and configuration are supported. SaaS products typically run on top of a rented infrastructure or platform to accommodate rapid increases in usage while providing instant and continuous availability. SaaS customers enjoy the abstraction of limitless computing resources, while economy of scale drives down costs.