QA Assistant User GuideΒΆ 1. Introduction 2. QA Assistant Overview 2.1. How QA Assistant Works 3. QA Evaluations 3.1. Manual QA Evaluations 3.1.1. Searching for Calls or Incidents 3.1.2. Running Manual QA Evaluations 3.2. Scheduled QA Evaluations 3.2.1. Running QA Scheduled Evaluations with QA Assistant 3.2.2. Viewing Scheduled QA Evaluations 3.2.3. Sending In-Progress Emails for QA Evaluations 4. Related Documentation 5. Glossary