5. Connecting your Recorder to the NexLog Teams Recording Service

In this section, we will cover how the recorder receives the calls from the MS Teams application. The recorder will securely communicate through the internet over port 443 to stream the encrypted calls back to the recorder in real time.

If your recorder is being hosted by Eventide Communications, then this section will be done for you.

5.1. Create the Teams Recording Interface on your NexLog DX Recorder

Log into your recorder’s configuration interface by navigating to the <recorder’s address>/admin.

Go to your recorder’s Configuration page and access the Recording Interfaces page. Then click “Add Virtual Recording Interface”.

Fig. 5.1 Add Virtual Recording

A page to configure the new virtual recording interface will be displayed.

5.2. Configuring the Teams Recording Interface

• Change the Channel Count to the number of licensed users.

• Select “IP Recording”

• Select “Microsoft Teams Recording” from the dropdown menu.

Fig. 5.2 Microsoft Teams Recording Template

You will automatically be navigated to enter the required information to communicate with the NexLog Teams Recording Service. Please fill out “Eventide Proxy ID” and “Eventide Proxy Key” with the information provided by Eventide Communications.

Fig. 5.3 Microsoft Teams Configuration

5.3. Verify that the recorder is communicating with the NexLog Teams Recording Service

You will now be recording MS Teams calls. Make a call that involves a user with the required compliance policy. Navigate to MediaWorks and search for the call.

It should look similar to this:

Fig. 5.4 MediaWorks DX Example

Congratulations! You should now be recording Microsoft Teams call audio.

Please contact your Eventide Communications reseller or Eventide Communications Support if you have any questions.