MS Teams Recording Implementation Guide

• 1. Introduction
• 2. Prerequisites
  • 2.1. Networking
• 3. Creating and Assigning Your Compliance Policy
  • 3.1. Create the Application Instance
  • 3.2. Create a Compliance Policy
  • 3.3. Assign the Compliance Policy
  • 3.4. Configure and Sync the Recording Application
• 4. Grant Permission to Record to the NexLog Teams Recording Service
  • 4.1. Giving NexLog Teams Recording Service Permission to Query Phone Numbers
• 5. Connecting your Recorder to the NexLog Teams Recording Service
  • 5.1. Create the Teams Recording Interface on your NexLog DX Recorder
  • 5.2. Configuring the Teams Recording Interface
  • 5.3. Verify that the recorder is communicating with the NexLog Teams Recording Service
• 6. Redundant MS Teams Call Recording
  • 6.1. Creating and Pairing Compliant Recording Applications
  • 6.2. Configuring Both Nexlog DX
• 7. Troubleshooting and Alerts
  • 7.1. Failed to connect to NexLog Teams Recording Service (24)
  • 7.2. Failed to detect any heartbeats from NexLog Teams Recording Service (74)
  • 7.3. Failed to record teams call <ms teams call id/callguid(tbd)> properly (74)

• A. Required Permissions
  • A.1. API Permissions
  • A.2. Role Permissions