NexLog DX-Series API Manual

• 1. Introduction
• 2. Accessing Media via HTTP(S)
  • 2.1. URL Parameters - General
  • 2.2. URL parameters - RTP specific
  • 2.3. URL Examples
• 3. Associating Metadata via NexLog Metadata Feeds
  • 3.1. Metadata Feeds
  • 3.2. Metadata Commands
  • 3.3. Metadata Notes
• 4. Open Database Connectivity (ODBC)
  • 4.1. Overview
  • 4.2. Installing the ODBC Driver
  • 4.3. Adding a User with Database Access Permissions
  • 4.4. Establishing an ODBC Database Connection
  • 4.5. Setting up a Connection using Microsoft Excel
• 5. Accessing Eventide NexLog via SOAP
  • 5.1. Overview
  • 5.2. Setting up Visual Studio 2012
  • 5.3. Source Files
  • 5.4. Expectations
  • 5.5. Cookie Handling
  • 5.6. Logging In
  • 5.7. Retrieving Channel Names
  • 5.8. Retrieving Call Data
  • 5.9. Applying Metadata
  • 5.10. Call Breaks
  • 5.11. Channel Recording Control
  • 5.12. Squashing a Channel
  • 5.13. Supporting Information
• 6. Interfacing to NexLog’s REST API
  • 6.1. Authentication
  • 6.2. Retrieving Recording Data
  • 6.3. Retrieving Data Based on Custom Fields
  • 6.4. Associating Metadata to a Record
  • 6.5. Adding Annotations to a Record
  • 6.6. Example Bash Script
• 7. NexLog Generic CAD API
  • 7.1. Overview
  • 7.2. Initial Setup
  • 7.3. Transport Mechanism
  • 7.4. Verification of Data Received
  • 7.5. API Command Data Format
  • 7.6. Physical Channel Commands
  • 7.7. Non-Physical Channel Commands
  • 7.8. Text Call Commands
  • 7.9. Agent Login/Workstation Tagging Commands
• 8. Reporting Problems