A. Air Traffic Control/Management Mode

License Required

This feature must be licensed to be used. Contact your Eventide Dealer for assistance.

Disabled by Default

This feature must be manually enabled. See the NexLog DX-Series™ User Manual or Contact your Eventide Dealer for assistance.

ATC/ATM mode makes changes to MediaWorks DX™ to suit the needs of Air Traffic Control and Air Traffic Management sites:

  • Incidents are renamed Impounds

  • Archive drives can be designated a Quarantine Storage Location and impounds can be saved to them as a Quarantine. A quarantine can be thought of as a hybrid archive-incident.

  • The search tab features a Create Impound button that will create a new impound containing the search results, and add the search used to the impound History.

  • Advanced Impound Audit History

A.1. Setting Up ATC/ATM mode

ATC/ATM mode requires an Add-On license. Once licensed, to enable ATC mode, go to the Users and Security: System Security page in Configuration Manager, check the Enable MediaWorks Plus ATC/ATM mode check box, and click save.

Once ATC is enabled, MediaWorks DX™ will now have a new login screen at load time, as seen in Fig. A.1

ATC/ATM Login Screen

Fig. A.1 ATC/ATM Login Screen

A.2. Impounds

Just like incidents in non-ATC mode MediaWorks DX™, an impound is a collection of related recordings with associated notes and attachments. Impounds can be saved directly on the recorder, or into Quarantine Storage, which makes a separate copy of the media on a configured archive location. Quarantines require an additional license and are covered further in Section A.3.

All features and options of incidents are available for impounds as well.

A.2.1. Creating an Impound

Records can be added to an Impound just as they are to Incidents, as detailed in Section 4: Creating an Incident.

Create Impound Button on Search Tab in ATC/ATM Mode

Fig. A.2 Create Impound Button on Search Tab in ATC/ATM Mode

Impounds can also be directly created from the search tab with the Create Impound button. This button will create an impound containing all the records in the current search results and include the exact search terms in the audit history of this impound.

For example, if site policy requires that all records from a day should be impounded when an event of interest occurs, one can perform a search for all resources, on that calendar day, and then click the Create Impound button, which will open a new impound and add the search used to create the impound to its audit history.

Impound History with Search Terms Shown in Mouse-Over Pop Up

Fig. A.3 Impound History with Search Terms Shown in Mouse-Over Pop Up

A.2.3. Saving Impounds

Save Impound/Quarantine As

Fig. A.4 Save Impound/Quarantine As

Impounds can be stored directly on the recorder, and optionally also saved to a Quarantine storage location, with a separate copy of the impound and all record media is saved to the quarantine storage location directly as separate copy.

A.2.3.1. Saving an Impound on the Recorder

To save an impound remotely on the recorder, first make sure the Impound tab is selected, then select Save Impound/Quarantine from the File menu. If this is a new impound, when the Save Impound dialog box appears, the Recorder tab will be automatically selected.

If checked, the Protect Recordings from Deletion option will automatically mark all recordings as protected when saving the impound; this is on by default. When saving an impound with many calls with this option enabled, a progress bar will pop up to provide feedback while the system is protecting calls. The impound properties and permissions can be edited here as well, just like incidents.

The Description field can be used to make it easier to find the impound again later, by including information about what the impound contains.

The Password fields can be used to password protect the impound. If used, only people who know the password will be able to open the impound, regardless of the impound’s read/write property settings.

Enter an Impound Name and then click OK to save.

A.2.3.2. Saving an Impound to a Quarantine

Check the box for Save Media to Quarantine Location to save a full copy of this impound and its associated media and attachments to the default Quarantine Storage Location. If this has not been set, the user will be prompted to select one before the impound can be saved.

Quarantines can only be saved if a Quarantine Storage Location has been configured in the Archive Configuration page of Configuration Manager (covered in Quarantine Storage Locations) and Quarantine Storage add-on license is present.

A.2.3.3. Downloading an Impound

Impounds can be also be downloaded to your computer. To download, you must first save the impound to the recorder. Once it is saved, select Save Impound/Quarantine As… from the File menu, and choose the Download tab. You can optionally enter a password here that the impound will require to open.

This file can then be shared and opened with the Open Impound/Quarantine file menu option, by clicking the local tab and clicking Add File. Select an .eti file, click ok and then click OK in the Open Impound/Quarantine dialog. If there is a password, you will be prompted to enter it and if that succeeds, the impound will open with all the calls, notes, attachments and metadata as seen on the original recorder.

A.2.3.4. Renaming an Impound

Impounds can be renamed by right-clicking on the impound either in the open impound menu or on the tab of an open impound.

Rename Option in Tab Right-Click Menu

Fig. A.5 Rename Option in Tab Right-Click Menu

Rename Pop Up

Fig. A.6 Rename Pop Up

A.2.3.5. Impound Properties

Impound Properties

Fig. A.7 Impound Properties

The Properties button (at the top of the tab and in the Save window) opens to an Impound Properties window that allows for a searchable text description of the impound, as well as fine control of which permissions each user on the system has for this impound. This acts the same as the Incident Properties window covered in Section 13.3.2.3 of this document.

Unique to Impounds & Quarantines, there is a History tab that shows a log of events, such as Impound Created, Media Added, Media Removed, Impound Saved, etc, with associated information such as the Media time and CallGUID, the event time, and the user that made the change. If an impound was created directly from search results with the Create Impound button, an entry will exist with the description “Impound created with search results: (description of search result)”.

Mouse over each line to see a pop up containing the full text of the field, as shown in Fig. A.3.

A.3. Quarantines

A quarantine is an impound that has been saved to secure location, separate from the Recorder’s drives, to meet the needs of ATC data policies. A Quarantine is conceptually like a combination of an Archive and an Incident, in effect an Archived-Incident. Archive drives on the recorder, usually Network Attached Storage or RDX, can be set to be Quarantine Storage Locations, and Impounds can be saved to them as a read-only Quarantine, copying all media records from the recorder to the separate storage location.

Use of Quarantines requires an add-on license for the number of drives that can simultaneously be configured as a Quarantine Storage Location.

A.3.1. Quarantine Storage Locations

A Quarantine Storage Location is a secure location to save an impound as a Quarantine, separate from the Recorder. Archive drives on the recorder, usually Network Attached Storage or RDX, can be set to be Quarantine Storage Locations, and Impounds can be saved to them, copying all media records from the recorder to the separate storage location. Multiple Impounds can be saved to the same Quarantine Storage Location. To select where to save Quarantines, click the Configure… button in the Save Impound/Quarantine dialog box. This will pop up a window, as shown below, that will list all configured Quarantine Storage Locations. Select a drive from this list and click ok.

Quarantine Location Configuration

Fig. A.8 Quarantine Location Configuration

A.3.1.1. Configuring a Drive as a Quarantine Storage Location

Once the recorder is licensed, go to the Archives: Archive Configuration page of Configuration Manager and select a drive. Click Configure, and then enable Use as Quarantine.

Archive Configuration

Fig. A.9 Archive Configuration