14. Additional Optional Features

MediaWorks DX has optional features that are off by default.

They are enabled via the Recorder settings on the front panel or via Configuration Manager, on the Users and Security: System Security page.

The features:

  • Incident Clip Management

  • User Content Uploads

  • Terms of Service Splash Screen

  • Media Access Blocking

  • Air Traffic Control / Air Traffic Management Mode

14.1. Incident Clip Management

Incident Clip Management allows users making incidents to join or split audio calls in an incident so that the calls are played back correctly. The original call records remain on the recorder in their as-recorded state.

More details and usage information can be found in Section 4.8: Incident Clip Management.

14.2. User Content Uploads

User Content Uploads allows a user to upload media to a NexLog DX-Series recorder channel, and use that media for incidents, evaluations, or general playback.

See Section {number}: {name}

14.3. Terms of Service Splash Screen

A custom Terms of Service splash screen can be shown at login time for all users by checking the Enable Terms Of Service splash screen in MediaWorks DX clients (edit contents in System → Configuration Files → Terms of Service Display) box on this page. To configure the text for this, navigate to System → Configuration Files and edit the file named Terms of Service.

Example Terms of Service

Fig. 14.1 Example Terms of Service

14.4. Media Access Blocking

If a call or screen containing sensitive information is recorded, a site may want to limit who can listen to or view it. Block Media Access is an optional feature that allows supervisors to restrict the playback of individual recorded media to certain users only. The call record and it’s metadata (notes, time, duration, etc) will still be visible for all users, but only specified users will be able to play it.

When enabled, any user with the Client Software: Block_Access_To_Recordings Permissions can right-click a call record or group of call records and select Block Media Access. This will pop up the window shown below:

Block Media Access Pop Up Window

Fig. 14.2 Block Media Access Pop Up Window

In this dialog box you can block access to this media by checking the box next to Block Media Access. The Exceptions area grants permission to listen to this call to the checked users and user groups. When blocking access, the logged in user is automatically checked for access.

The status bar at the top can show a variety of messages, based on the state of the call(s) selected when opening the window. If all calls have the same state, it will say Access is not blocked or “Access blocked by (user name) at (date & time); if all of the records are blocked but the times or exceptions are different it will say Records are blocked in this dataset with varying exceptions and/or dates:

Example Block Media Access Status Messages

Fig. 14.3 Example Block Media Access Status Messages

If multiple call records with different states are selected and Block Media Access is opened, settings that differ across the calls will be shown with a – in the check box. If left unchanged, these settings will not be changed when OK is clicked. To apply that setting to all calls, click once to check the box. To remove the setting from all selected calls, click twice to empty the box.

14.5. Air Traffic Control / Air Traffic Management Mode

Air Traffic Control / Air Traffic Management mode swaps out Incidents for Impounds & Quarantines. These are covered in depth in Appendix {number}: {name}.

14.6. Interleaved Mode

MediaWorks DX now offers the ability to differentiate between multiple streams on a VoIP recorder and visualize multiple voicings on the Timeline View.

Interleaved Call Mode

Fig. 14.4 Interleaved Call Mode

The Example above shows two streams of dialog on one channel, with each voice represented by different shades of color.

Note

Interleaved Call Mode requires an additional VoIP add-on service. See your Eventide Rep for more information.

14.6.1. Interleaved Mode Configuration

In order to enable Interleaved Call Mode, a user must refer to their NexLog DX-Series configurations –> Recording –> Recording Interfaces and update the template details for “Stream Recording Mixing Mode”. The “Keep Separate” setting will enable Interleaved Mode.

Interleaved Mode Configuration

Fig. 14.5 Interleaved Mode Configuration

To activate Interleaved Mode for certain channels, you need to adjust the settings in the IP Recording system. Specifically, go to the “Encoding” settings and select “Mulaw Separate Streams” from the dropdown options available. You can find these options either directly within the “Encoding” dropdown menu or by navigating to the Settings Section and then selecting the “Audio Storage Encoding” dropdown.

Encoding Options

Fig. 14.6 Encoding Options

Audio Storage Encoding

Fig. 14.7 Audio Storage Encoding

The VoIP Channels that were updated will now show multiple streams of communication on the specified channels in MediaWorks DX.