16. MediaAgent

MediaAgent is a new standalone application that allows the use of MediaAgent without requiring regular internet browser access. System administrators can download the MediaAgent installer from the NexLog Recorder and install it for use by call takers and researchers who do not have web browser privileges.

16.1. Installing MediaAgent

The download link for MediaAgent is on the recorder’s Downloads page. This page is found here:

https://<hostname of recorder>/webconfig.fcgi?section=dl

Your browser may complain that this is a rarely downloaded file. Click the menu on the side to say keep.

When you launch the installer, you may receive a notification from Microsoft Windows alerting you that Administrative permissions are required. If you are authorized to install applications on your PC, then click Run.

MediaAgent Installer

Fig. 16.1 MediaAgent Installer

The installer will run and put shortcuts to the MediaAgent executable on the desktop and in the Start menu.

MediaAgent Install Complete

Fig. 16.2 MediaAgent Install Complete

16.2. Using MediaAgent

MediaAgent functions identically to the Instant Recall mode of MediaWorks DX in most ways. The main difference is how you connect to a NexLog recorder. MediaWorks DX connects directly to the recorder, because it is a web page running in a browser pointed at the recorder.

MediaAgent Login Prompt

MediaAgent needs to be told where the recorder is. When you launch MediaAgent for the first time, you will be greeted by a Login prompt. This window allows you to log in by providing the Recorder IP address or domain name as well as the User name and Password. You can save these values using the Save button and then later Load any saved credentials from the list on the left.

You can also choose to use any of the three options:

  • Use Domain Single Sign On; If your recorder is configured with Enhanced Active Directory and Single Sign On is enabled, select this option to log in as the currently logged in Windows User. Note that the Recorder field must be a Fully Qualified Domain Name (e.g. ExampleRecorder.ExamplePlace.Local) not an IP address for Single Sign On to work.

  • Use SSL: This will connect to the recorder using https:// rather than http://.

  • Auto Login on Startup: In the case that you always want to log in to the same recorder, you can select this and save the session. Then in the future when launching MediaAgent, it will automatically log in to this recorder with these credentials. You can, of course, then logout and log in to a different recorder at any time.