6.5.4. Logging

In addition to the alert history, the Eventide NexLog recorder maintains some internal logs which are only useful to Eventide Technicians. For Service reasons, an Eventide Technician may request the logs from your recorder. This page provides two buttons.

The first button ‘Enable/Disable Verbose Logging’ turns on and off verbose logging. When verbose logging is enabled the size of the rolling log file is increased and certain log events that are not otherwise logged become logged. It is important to only run your recorder with Verbose Logging enabled at the request of Eventide or your Eventide Dealer’s Service personnel and to disable it when the recorder is in normal operation, as some of the verbose logging may interfere with normal behavior on busy systems.

The ‘Export’ logs button will zip up the log files on the recorder and allow you to download them to your computer to be sent to Eventide or Dealer personnel. If running from the Front Panel rather than a web browser, then this option will give you the option of writing the logs to a plugged in USB Keychain drive or other archive medium rather than downloading.