7.9. Basic Reports¶
7.9.1. Recording Reports¶
This section provides access to the Eventide NexLog DX-Series Basic Reporting Package. Basic Reports provides a list of available report types which can be run.
After selecting one of the report types and clicking the “Run Report” button, you will be taken to a page where you can enter custom parameters for the report. Which parameters are available depend on which report type you are generating. Once you have selected all your parameters, click the ‘Run Report’ button to continue, or the ‘Cancel’ button to return to the previous screen without running the report.
Your report will be generated using the parameters you specified and will open in a new browser window. On the top of this window will be a ‘Close’ button to dismiss the report when you are finished looking at it. Note that reports may take up to several minutes to generate and display, especially if you are running a report over a large range of channels or dates, as the Reports engine must sift through a large amount of data in the database in order to generate the report. It is important to be patient and not click ‘back’ or ‘refresh’ in your browser while waiting for a report to be generated. Each report consists of a title followed by one or more charts or graphs. In your web browser, you can often ‘mouse over’ parts of the graphs to see additional information. If you wish to print your report, you can do so by using your Web Brower’s build in ‘Print’ functionality, e.g. File → Print or File → Print Preview in Mozilla Firefox.
If the combination of parameters selected and data available in the recorder’s database does not provide enough information for Reports to draw a specific graph or table, that graph will be replaced by a ‘Not Enough Data’ Message in your report. These messages will occur, for example, if you attempt to generate a Month-by-Month Report during your recorder’s first month of usage, or attempt to generate a channel-by-channel report and give a channel range which does not have any recordings recorded on it.
Note that Dates and Times specified in Reports are generally in UTC and not your local time zone.
Fig. 7.142 Example Report for Month at a Glance¶
The remainder of this section will discuss some of the specific reports available:
- Call Count by Metadata Field
The parameters are a month and year and a Metadata field (Metadata Fields are configured under Recording → Custom Fields). The report will contain a graph showing the call counts of the top 50 values in that metadata field. For example, if you select ‘CallerID’ as the Metadata field, and January 2020 as your month, you will see a graph of the call counts for each of the 50 most common numbers from which calls were recorded.
- Month at a Glance
For this report, you will choose a specific month, such as ‘January 2020’, and a set of channels on the recorder via a Multiselect List Box. The Report will contain several graphs of call activity during the month on the selected channels broken down in various ways. For example, you will see a bar chart of call count per channel, and line graphs showing call volume by day and call volume by hour-of-day. In addition, you will see a bar chart of “total record time per day’ showing how many channel/minutes of data were recorded during a specific day of the specified month on the channels selected.
- Duration Outliers
A troubleshooting or abnormality report to show you how many very short or very long recordings were recorded. You select a Start Date and End Date for the report as well as a list of channels to be considered. In addition, you must choose a number of seconds for a recording to be considered ‘Too short’ or ‘too’ long for the purposes of the report. You will see per-channel bar charts showing how many calls on each channel were less than or greater than your thresholds in duration as well as the average recording duration for each channel.
- Day at a Glance
For this report you select a single day as well as a set of channels you wish to run the report on. The report will contain data such as call count per channel, and call volume per hour of day for the day.
- Total Call Records on Recorder per Day
This report shows information about how many total recordings existed on the recorder’s hard drives at the end of each day. This takes into effect both new calls being recorded, and old calls being removed from the recorder due to your configured retention settings. Unlike the reports above, this report’s statistics include Recordings that are no longer present on the recorder. The only parameter is a date range of dates to be considered for the report. It shows the total number of recordings in the database each day as well as the total amount of disk space used by those calls each day. In addition, you can see a chart showing the date/time of the oldest recording in the database each day. This can show you where your recorder stands as far as deleting old call records due to your retention settings.
- Unarchived Call Report
This shows the same data as the Total Call Records Per day, but only considers call records on the recorder that have not been archived to any Archive Media. It also shows how many hours back from real time your archive pointer is lagging, and how much data is being archived each day. This can help you visualize the progress and state of your Archiving.
7.9.2. Quality Factor Reports¶
This tab is part of the Eventide Quality Factor software add-on, and its use is detailed in the Eventide Quality Factor Software Manual (part number 141216.)