7.8. Utilities

7.8.1. Schedules

Schedules

Fig. 7.137 Schedules

The Schedules Page allows the configuration and maintenance of Recording and other Schedules. A Schedule is an event that happens either once at a configured time, or repeatedly at a configured time, such as every Sunday at 2PM. The main Schedules Page shows a table with all configured scheduled events displayed one row per event. The fields displayed for each event are as follows:

Action: What action will occur when the schedule triggers:

  • Record: Begin Recording on the configured channel and record for the configured duration of the scheduled event.

  • Disable Channel: Disable a channel for the duration of the scheduled event

  • Send Notification: Used for integrations and custom scripting. Has a Channel option.

  • Calculate Statistics: Runs the Recorder’s Daily Statistics Gathering Process which certain Reports depend on.

  • Archive: Starts archiving on the drive specified for the duration configured. This is so that network based archiving such as NAS or Centralized Archiving can be scheduled for overnight shifts.

  • Database Maintenance: Performs maintenance on the database. Performance will be slower than usual at this time, so it is recommended to schedule this at a time that is lower volume than usual.

  • NAS Archive Splitter: Controls when and whether NAS drives will be split into month sized Archives for faster loading when browsing for playback.

  • R-HD Archive Splitter: Controls when and whether R-HD drives will be split into month sized Archives for faster loading when browsing for playback.

  • USB Archive Splitter: Controls when and whether the USB drives will be split into month sized Archives for faster loading when browsing for playback.

  • Backup User Edited Metadata: Archives User Edited Metadata to the archive drive specified.

  • Backup Incidents Evaluation Metadata: Archives all Incidents and Evaluations to the archive drive specified.

  • Backup Database: Archives the database to the archive drive specified.

  • Backup Configuration: Archive the current configuration.

  • Status Email: Sends an email with a variety of logger status information, including any current alarms, the last 100 alerts, and call counts per channel for the last hour.

  • Report: Run a selected Enhanced Report.

  • LSI Consistency Check: For systems with LSI cards, this starts a Consistency Check on the hardware RAID.

Description: A user entered description of what this schedule represents, e.g. “Record 3PM Engineering Meeting”

Start Time: When the schedule will first become active

Expire Time: When the schedule will no longer be active and will no longer trigger

Enabled: If disabled, schedule events will not fire off when they otherwise should due to date/time.

Under the main table containing the list of configured scheduled events are buttons which allow actions to be taken. Except for the ‘Add’ button, all actions require a specific scheduled event to first be selected in the table below as they take effect on the scheduled event.

Delete: Deletes the selected scheduled event after prompting for confirmation

Add and Duplicate: Both of these allow you to create a new scheduled event and take you to an ‘Edit’ page for that new schedule. The difference between ‘Add’ and ‘Duplicate’ is that add displays the page with default values, and duplicate uses the currently selected scheduled event as a Template to set the defaults, which you can then change. This is useful for creating several schedules that are all the same except for a couple of parameters, such as channel number.

Edit: The Add and Duplicate Page also take you to a page with the same parameters as ‘Edit’, though for a new schedule rather than an existing one, so the parameters described below are valid for those pages as well. The configurable parameters for a scheduled event are as follows:

7.8.1.1. Schedules Tab

Description: A User Friendly Description of what this scheduled event is

Enabled: IF not checked, this schedule is disabled and will not have any effect until enabled.

Channel: Used for scheduled events where the action is “Start Recording” or “Disable Recording”. This determines the number of the channel upon which recording will be started or disabled

Scripting Tag: For use with custom scripting and Eventide integrations, it associates a static piece of data with the notification.

7.8.1.2. Activation / Expiration Heading

Activate Now: If checked the schedule becomes immediately active. If disabled, the Start Time becomes option below becomes available for editing. There you can use the calendar control and hour / minute /second boxes to set a start time. Note that all times are configured on this page should be in your currently configured local time zone (not UTC). The current time zone is listed in the heading above for convenience

Never expires: If checked, the schedule never expires, otherwise the Expire Time option below becomes available. It works identically to the Start Time parameter.

7.8.1.3. Action Heading

The radio buttons in this section allow you to specify the action that will take place when the schedule fires. The options are described below:

Start Recording: Recording will start on the channel specified above in the “Channel” parameter whenever the schedule fires and will continue recording for the duration configured below, at which time it will stop recording. Note that in addition to configuring the schedule here, the channel must be configured for “Scheduled” in the Call Detect Type (configured under Recording: Boards).

Disable Recording: “Record On Demand” The channel will be disabled when the schedule fires and re-enabled after the duration. During this time the channel will not record, at all other times it will record based on its normal call detect types.

Send Notification: Triggers a notification event for use with custom scripting and Eventide integrations.

Run Statistics: Schedules the daily statistics to run. This should be run once daily, you should only ever change the time of day which it is run, to schedule it for the slowest volume period on your recorder.

7.8.1.4. Period Heading

These radio buttons determine how often the schedule repeats.

Hourly: Schedule triggers once per hour

Daily: Schedule triggers once per day

Weekly: Schedule triggers once per week Monthly

Monthly: Schedule triggers once per Month

One Time: Schedule triggers only once

Which of these options is selected will dictate what parameters are available under Period Options as well.

7.8.1.5. Period Options Heading:

Duration is always the same regardless of the Period set above and is the Minutes and Seconds time during which the schedule will be occurring (e.g., how long to record for if action is Start Recording). If action is Statistics, duration has no effect.

For Hourly: Start at X Minutes past the hour, the number of minutes past the hour the schedule will trigger

For Daily: Start at Hours: Minutes past midnight, the number of hours and minutes past midnight the schedule will trigger, so if set for 13:30, schedule will trigger at 1:30PM

For Weekly: Start at Hours: Minutes past Midnight, as above, but also checkboxes for which days of the week to trigger on are provided

For Monthly: Start at Hours, Minutes past midnight, and also what day of the month to schedule action for is supplied (e.g., 1 to trigger on 1st of the month), plus check boxes for which months to trigger on

One Time: Schedule only triggers once at activation time.

Repeat Every: If checked, the how many hours should pass between triggering. For example, for an hourly schedule if Start At is set for 30 and Repeat Every for 3 hours, and the schedule activation time is 1:45, then the schedule will trigger at 2:30, 5:30, 8:30, 11:30, etc. Repeat every is provided for Hourly and Weekly schedules

7.8.2. Upload Recorder Update

The Upload Recorder Update Utility page allows administrators to apply Incremental Updates provided by Eventide to update systems in the field. It is only for use when directed by Eventide Service and only works with Incremental Updates created by Eventide.

7.8.3. Re-Order Channels

This page allows you system administrators to arrange the channels as if it was installed with the current configuration. This is useful if the physical boards have been changed or moved or if virtual boards have been resized. The recorder will be automatically rebooted after performing this function.

7.8.4. Network Utilities

The Network Utilities page allows administrators to run Ping, Traceroute, Netcat, and Host Unix utilities from the recorder to identify network problems.

Network Utilities

Fig. 7.138 Network Utilities

7.8.5. Packet Capture

Packet Capture is a diagnostic tool that allows you to easily capture a record of network traffic for analysis in a third party application such as Wireshark. You may be asked to use this feature in the course of a service call in order to allow Eventide to troubleshoot a networking or IP call situation.

Packet Capture

Fig. 7.139 Packet Capture

Ethernet Device: Allows you to choose the device you intend to capture the network traffic from.

Packet Filter (BPF): Allows you to apply additional rules to the captured network traffic. This field uses the standard Berkeley Packet Filter (BPF) syntax. For more details, perform a web search with using “bpf syntax”.

BPF example: To only capture the packets to or from a VoIP telephone with the IP address 192.168.1.16, you would enter “host 192.168.1.16”.

From the Configuration Manager, clicking Export Capture File will prompt you to save the capture as a file. When using packet capture from the front panel, Export Capture File will ask for an archive drive to write to.

Important

As noted in the display, the capture will automatically restart after 1 Gigabyte of data has been received.

7.8.6. Documents

This page include links to HTML and PDF versions of NexLog DX-Series documentation.

System Documentation

Fig. 7.140 System Documentation

7.8.7. Downloads

System Downloads

Fig. 7.141 System Downloads

This page includes links to NexLog DX-Series clients, software, and plugins, including:

  • MediaWorks DX Desktop Client: Desktop client for playback and offline incident review.

  • MediaAgent DX Client: Desktop client for Instant Recall.

  • Screen Capture Agent: Installation utility for screen capture.

  • AutoUnpacker: This Windows software will automatically unpack any media exported from MediaWorks to your defined default location by using Eventide AutoUnpacker, if installed and configured.

New in version 2021.1.

  • AIS Proxy: Installation utility for Motorola Astro® AIS servers

New in version 2021.1.

  • AQUA Plugin: Installation utility for Priority Dispatch AQUA Evolution® and AQUA Ascent®