D. Different States of a Screen Agent Channel

Under the Screen Agent Interface, the ‘ACTIVITY’ column displays a box along with the channel number within it. The color of this box conveys the current state of the channel.

Below is an explanation of what the different colors of the box under the ‘ACTIVITY’ column mean:

1. RED: This means the channel is currently recording

2. GREEN: This means the client is connected to the recorder but is configured in such a way that the channel is not currently recording

3. GREY:

This could mean one of the following:

• The client is switched off

• The client is not currently connected to the recorder