5. Redundant Recording

Screen Agent DX allows users to configure a client to screen record on multiple recorders for redundant recording. Below are the steps to follow for this configuration.

5.1. Claiming Channels on Multiple Recorders

1. Open the Eventide Screen Agent Configuration Wizard, select “Claim New Recorder Channel”, then click “Next”

Fig. 5.1 Screen Agent Configuration Wizard: Claiming a Channel

2. Provide the IP address of the recorder the client will be recording on, the Channel Name to identify the Screen Channel on the recorder, credentials (if the Screen Agent board is configured to require authentication), and the recording mode that the screen channel will record in

Fig. 5.2 Screen Agent Configuration Wizard: Claim New Recorder Channel

3. If the configuration completes successfully, you will see a message that says the setup has completed. If you need to configure another recorder for redundant recording, you can click “Add Recorder”. Otherwise you can click “Finish” to complete the configuration.

Fig. 5.3 Screen Agent Configuration Wizard: Claiming Channel Complete

4. If you click “Add Recorder”, it will take you back to the first step in the Configuration Wizard. You will notice that it mentions what recorder the client is already configured to record on (as seen in Figure 5.4 below). You can then click “Next” and configure another recorder by following steps 1 through 3 above.

Fig. 5.4 Screen Agent Configuration Wizard: Adding a New Recorder

5.2. Deleting Configurations on Multiple Recorders

1. Open the Eventide Screen Agent Configuration Wizard

2. Select “Delete Configuration” and click “Next”

Fig. 5.5 Screen Agent Configuration Wizard: Deleting a Configuration

3. Select the configuration you would like to delete and then click “Next. If you have multiple configurations, you can delete them simultaneously.

Fig. 5.6 Screen Agent Configuration Wizard: Deleting a Configuration

4. Once the configurations are deleted successfully, you will get a message indicating so, along with the configuration(s) that were deleted

Fig. 5.7 Screen Agent Configuration Wizard: Deleting Configuration Complete

5. If you are done with configurations, you can click “Finish”. If you would like to do additional configurations, you can click “Start Over” to take you back to the first step of the Configuration Wizard.