3. Installing on a Workstation

We will now guide you through how to perform a successful installation of Screen Agent DX on a workstation. The sub-sections below include details on pre-installation steps, how to access the Screen Agent installer, and how to run the installer.

3.1. Pre-Installation: Uninstall Previous Versions

Before installing Screen Agent DX, you should check for any previous versions of Eventide’s screen recording software on the client. If you have any installations that are of versions 2.5 or below, then you must uninstall them before moving on to the sub-section Section 3.2 How to Access the Installer below.

3.2. How to Access the Installer

Once you have ensured that all previous versions of the screen recording software have been uninstalled, you can download and run the installer for Screen Agent DX.

Follow the steps below to download the installer file:

  1. Log in to the Configuration Manager of a NexLog DX-series recorder

  2. Go to Utilities -> Downloads and click the ‘Download’ button corresponding to Scree Capture Agent

  3. Double-click on the MSI file to start running the installation

  4. You will now see the welcome step. Click ‘Next’ to continue.

Screen Agent Installer: Welcome Step

Fig. 3.1 Screen Agent Installer: Welcome Step

  1. After reading through the license agreement, select ‘I accept the terms in the License Agreement’ and click ‘Next’

Screen Agent Installer: Welcome Step

Fig. 3.2 Screen Agent Installer: License Agreement

  1. If you would like to include the Mirage Driver as a part of your installation, then keep the box checked and click ‘Next’. Mirage Driver provides superior quality for screen recordings on Windows 7. It is not useful on Windows 10.

Screen Agent Installer: Installing DemoForge Mirage Driver

Fig. 3.3 Installing DemoForge Mirage Driver

  1. At this point you can go back to review your installation settings by clicking the ‘Back’ button. If you are satisfied with your settings, click ‘Install’.

Screen Agent Installer: Ready to Install Step

Fig. 3.4 Screen Agent Installer: Ready to Install Step

  1. You will see a status bar to indicate how far along you are into the installation

Screen Agent Installer: Status

Fig. 3.5 Screen Agent Installer: Status

Once the installation is complete, you will be given the opportunity to configure screen recording. Follow the steps in section Section 4 Configuring a Workstation to configure a workstation based on your recording needs. Regardless of whether you choose to configure at this time, you will be prompted to reboot your system to complete the installation.