7.7.3. Alert Codes

Every unique alert and alarm the NexLog system can generate has an alert code. The Alert Codes Setup page allows the user to view all of the possible Alert Codes and set options for each one, such as whether or not the alert should generate an email when it occurs. The alert codes Setup page will display a table showing one available alert code on each row. At the bottom of the page are buttons for “Next Page” “Previous Page” and “Edit Alert”. The Next and Previous buttons allow the user to navigate through all the available pages of alert codes as there are too many to fit on a single page. To edit the settings for an alert, first highlight the alert code by clicking on it and then click the ‘Edit Alert’ button.

Each alert code will display the code number for the alert, followed by its textual description. In the description you will see placeholders that look like <~1~>. These are filled in with the details of a specific alert occurrence when the alert triggers and gets inserted into the alert history table. Finally, the severity is an indication of how serious of an error the alert represents. These range from ‘INFO’ meaning it’s simply an informative alert, to ‘SEVERE’ meaning that the alert condition should be addressed immediately. Each alert code is preconfigured with a reasonable severity for each alert code, but you can use the ‘Edit Alert’ button to alter the severity of any given alert to better suit your recording application.

The ‘Edit Alert’ button will load the ‘Edit Alert Code’ Page. Here you can view and modify the settings for the selected alert code. First, the Alert Code and Display Text are read-only fields showing what alert you are currently editing. If the alert is an “Active Alert” or Alarm, there will also be a “Resolved Text” field which is a user visible description of what happens when the alarm is resolved. This is also read only.

After this is an Alert Severity Radio button set which allows for altering the severity of alert code. This determines the coloration of the alert in as displayed on the front panel as well as the behavior of certain features such as GPIO output on alerts which are configured elsewhere.

Repeat Warning Every X Seconds: If enabled, repeats the email notification every X seconds. (This is only in MediaWorks DX where alerts pop up as a dialog box)

Alert Actions: These three checkboxes determine what action the recorder takes when an alert becomes active

Audio Alarm: Plays an audible alarm from the Front Panel speaker. Option is only available for alarms.

Send Email: If this box is checked, and email is configured as per Alerts and Logs: Email, an email will be sent out anytime an alert with this alert code triggers.