7. Configuration Manager

This section covers setup and administration of the system from the front panel and the NexLog Configuration Manager tool. When utilizing the Recorder’s Front Panel’s Setup Screen, you are actually connecting to the same configuration interface that is accessible via a web browser. The Setup Screen layout differs from the Web Configuration tool only in that it’s visually optimized for the usage on the Front Panel’s touch screen, but the configuration functionality is identical. This section will cover both configuring from the Front Panel and via the web-based NexLog Configuration Manager tool.

Fig. 7.1 Configuration Manager Home Screen

Note

Eventide NexLog Configuration Manager has been tested with the following web browsers:

• Google Chrome

• Microsoft Edge (Chromium)

• Mozilla Firefox

Other web browsers will most likely be usable as well, but you may experience some visual glitches or missing functionality.

There’s two ways to access Configuration Manager for remote management. One is to navigate to the IP address of the recorder and click the gear icon in the bottom right corner. The other is to add “/admin” after the base IP address or hostname in the address bar. For example: http://192.168.2.1/admin

Logging into the Web Configuration Manager always requires authentication. By default, the User Name: Eventide Password: <serial number> are installed at the factory. It’s always recommended that these defaults are changed to something secure once the recorder is installed.

Navigation

Once authenticated through a web browser you will see the Eventide Configuration Manager. On the left side is a list of top level configuration categories. Clicking on a category will expand it, so you can see the configuration pages inside the category. Clicking on a link will take you to the corresponding Configuration Manager page. Each page is designed to allow the user to configure or view the status of an aspect of the recorder’s configuration. The categories and their contents are listed below.

• 7.1. System
  • 7.1.1. System Info
  • 7.1.2. Date and Time
  • 7.1.3. License Keys
  • 7.1.4. Storage Devices
  • 7.1.5. Translations
  • 7.1.6. Configuration Files
  • 7.1.7. System Diagnostics
  • 7.1.8. Upgrade Recorder Software
  • 7.1.9. Power Off
• 7.2. Networking
  • 7.2.1. System Identification
  • 7.2.2. Network Interfaces
  • 7.2.3. VNC Settings
  • 7.2.4. VPN Settings
  • 7.2.5. SNMP Settings
  • 7.2.6. NexLog Access Bridge
• 7.3. Recording
  • 7.3.1. Recording Interfaces
  • 7.3.2. Replace Board
  • 7.3.3. Retention Settings
  • 7.3.4. Resource Groups
  • 7.3.5. Call Suppression
  • 7.3.6. Custom Fields
  • 7.3.7. Alias Banks
  • 7.3.8. Data Integrations
  • 7.3.9. Geo-Location
  • 7.3.10. Encryption At Rest
  • 7.3.11. Internal Vocoder
• 7.4. AI
  • 7.4.1. Notifications
• 7.5. Archiving
  • 7.5.1. Archives
  • 7.5.2. Archive Configuration
  • 7.5.3. Archive Media History
  • 7.5.4. Cloud Sync
• 7.6. Users and Security
  • 7.6.1. Users
  • 7.6.2. System Security
  • 7.6.3. Active Directory
  • 7.6.4. Encryption and TLS
  • 7.6.5. User Groups
  • 7.6.6. Permissions
• 7.7. Alerts and Logs
  • 7.7.1. Alert History
  • 7.7.2. Active Alarms
  • 7.7.3. Alert Codes
  • 7.7.4. Logging
  • 7.7.5. Email
  • 7.7.6. GPIO
  • 7.7.7. Audit History
  • 7.7.8. Client Activity
  • 7.7.9. NexLog Monitoring
• 7.8. Utilities
  • 7.8.1. Schedules
  • 7.8.2. Upload Recorder Update
  • 7.8.3. Re-Order Channels
  • 7.8.4. Network Utilities
  • 7.8.5. Packet Capture
  • 7.8.6. Documents
  • 7.8.7. Downloads
• 7.9. Basic Reports
  • 7.9.1. Recording Reports
  • 7.9.2. Quality Factor Reports
• 7.10. Enhanced Reports
  • 7.10.1. Geographic Areas
• 7.11. Quality Factor Software
  • 7.11.1. Skill Groups
  • 7.11.2. Answer Sets
  • 7.11.3. Forms
  • 7.11.4. Questions
  • 7.11.5. Completed Evaluations
  • 7.11.6. Agents
  • 7.11.7. Groups and Schedules
  • 7.11.8. Agent Mapping
• 7.12. Change Password