7.7.5. Email

The recorder can be configured to send email when specific alerts occur, for Quality Factor evaluations, and for Enhanced Reports.

First click the ‘Enabled’ check box on this page. Then you must configure the parameters for the SMTP (Simple Mail Transfer Protocol)server you wish the recorder to use in order to send the emails.

Setting these parameters is very similar to the normal email setup procedure on a PC, e.g., the Accounts settings in Microsoft Outlook or Outlook Express. You will need the same information for these settings as you would for normal email, and can obtain them from your network administrator (or possibly by looking at your PC email settings).

All entries requiring IP addresses can either use fully qualified domain names (FQDN) or numerical addresses. Using a FQDN (e.g., <host.domain.com>) is recommended since IP addresses frequently change. The recorder does not have to be restarted for the email settings to take effect.

From Address: What the email alerts’ ‘From’ field should read: e.g. recorder@yourdomain.com

ReplyTo address: Where the email alert should request replies be sent to e.g. support@yourdomain.com

Send Error To Address: Optional address to send email to if sending to user fails.

SMTP Host: The IP address of the SMTP server to send the email to

SMTP Login: The username the recorder should use to log in to the SMTP server

SMTP Password: The password the recorder should use to log in to the SMTP server

SMTP Localhost Name: Optional local network hostname of the SMTP server

SMTP Port: The port number the email should be sent to on the SMTP server’s IP address. 25 is standard for SMTP traffic. SMTPS traffic over SSL uses a standard port of 465. SMTP over TLS uses a standard port of 587.

Finally, the “Force TLS” checkbox should be checked if your SMTP server is configured to only allow emails to be sent using TLS.

To define the email recipient for any alert or alarm, a valid email address must be configured in the user’s profile. All users with the “Admin” permission will receive these email notifications. If a user does not have the “Admin” permission but should receive email notifications, the “Enable alarm notifications via email” setting should be enable from the permissions tab of the user’s settings page.

A test email can be sent from the “Email Settings” page to verify that recipients have been properly configured. All recipients will be visible in the “To” line of the received email.

Note

SMTP fields are compliant with RFC 2821 standards.