7.5.4. Cloud Sync

New in version 2023.1.

The NexLog Cloud Sync can augment a NexLog DX-Series recorder by providing both backup and disaster recovery capabilities in the Cloud. The NexLog Cloud Sync provides the significant advantages of immediate availability of recordings using the same familiar MediaWorks DX web-based client that is used with a turnkey or virtual NexLog DX-Series source recorder.

The purpose of this section is to establish requirements and provide easy, step-by-step instructions to configure your NexLog Cloud Sync.

Cloud Sync Diagram

Fig. 7.94 Cloud Sync Diagram

License Required

To configure and use this function, you’ll need the following:

  • Cloud Sync Enablement License (on NexLog DX-Series system)

Important

Make sure the date/time is synced on both the NexLog DX and the NexLog Cloud Sync.

Connecting Cloud Sync to your NexLog DX-Series system can be set up using the following configurations:

In your NexLog DX-Series system, navigate to “Archiving -> NexLog Cloud Sync -> Configuration Tab” and click “Add Cloud Sync”

NexLog Cloud Sync Configure

Fig. 7.95 NexLog Cloud Sync Configure

Once selected, a user will be able to complete all necessary fields:

  • NexLog Display Name: How your recorder will be identified

  • NexLog IP Address: Domain address provided in the Cloud Sync Customer Registration Form

  • Username: Username used to access the Cloud Sync system (case-sensitive)

  • Password: Password used to access the Cloud Sync system

  • TLS: Checkbox that is enabled by default and needs to be enabled if the Centralized Archive connections on the Cloud Sync system is set to SSL only

  • Transfer Time (UTC): If set to a specific time, it will only archive calls from that UTC time onwards to the Cloud Sync system

  • Enable Channel Group: If enabled, it will only archive calls from channels on the selected archive resource group. See section 7.3.4.1 for details on how to configure a resource group with archive rules.

  • Audio Only (Exclude Video): If enabled, it will only archive audio calls. So it will exclude video such as those generated by screen channel recordings.

Cloud Sync Configuration

Fig. 7.96 Cloud Sync Configuration

Once the NexLog DX-series has successfully connected to the Cloud Sync System, it will show a status of ON along with information on the Transfer Rate, and time of the Last Transfer as seen below:

Cloud Sync Overview

Fig. 7.97 Cloud Sync Overview

Once configured and saved, the NexLog Cloud sync connection can be turned on/off by selecting “Modify” on the “Archiving -> NexLog Cloud Sync -> Configuration tab” page

Note

To delete a Cloud Sync connection you will need to turn it OFF first.

Modify Cloud Sync Configurations

Fig. 7.98 Modify Cloud Sync Configurations

You can view the calls archived from the NexLog DX-series recorder by using the domain address and credentials of the Cloud Sync provided by Eventide.

Cloud Sync Calls

Fig. 7.99 Cloud Sync Calls