7.3.9. Geo-Location

License Required

This feature must be licensed to be used. Contact your Eventide Communications Dealer for assistance.

Call records can now be tagged with location metadata which can be used to visualize where calls are coming from. The location data can also be used as criteria for searches.

In order to set up Geo-Location, navigate to Recording > Geo-Location, choose “Enabled” and Save:

Fig. 7.59 Geo Location Configuration

Additionally, you’ll need to add a custom field to set up Location functionality by navigating to Recording > Custom Fields, and choose “Add Field”:

Fig. 7.60 Geo Location Custom Field

The Field Name should be set as “Location” and the Field Type should drop down to “Location”, then select “Add”:

Fig. 7.61 Add Location Field

Note

Full Geo-Location details and functionality can be found in the MediaWorks DX Manual.

Fig. 7.62 MediaWorks DX Geo-Location